Services Policy
Effective Date: 22 October 2024
Welcome to Free File Converter! This policy outlines the terms and conditions related to the services we provide on our platform, www.freefilesconverter.com. By using our services, you agree to the following terms:
1. Scope of Services
Our platform provides users with free file conversion services, enabling them to convert files between a wide range of formats. The types of files supported include, but are not limited to:
- Document formats (e.g., .doc, .pdf, .txt)
- Image formats (e.g., .jpg, .png, .gif)
- Audio formats (e.g., .mp3, .wav, .aac)
- Video formats (e.g., .mp4, .avi, .mov)
The purpose of this platform is to offer a fast and easy-to-use solution for file conversions, with no requirement to sign up for an account to access the basic features. Users can upload files, convert them to different formats, and download the results, all within our user-friendly interface.
2. Free vs. Paid Services
While our file conversion services are free of charge for the vast majority of users and conversions, certain large or resource-intensive conversions may require additional computing resources. For these high-demand services, billing may apply through trusted third-party payment gateways or service providers.
You will always be notified before any charges are incurred, and you will have the option to proceed or cancel the conversion request.
3. User Responsibilities
By using our services, you agree to the following:
- Ensure that the files you upload comply with all applicable laws and do not infringe on the intellectual property rights of others.
- Avoid uploading files containing harmful or malicious content, such as viruses, malware, or illegal material.
- Understand that the quality and speed of file conversion may vary depending on the size and format of the file.
- Be responsible for securing the confidentiality of any converted files downloaded from our website.
We reserve the right to suspend or terminate your access to our services if we believe that you have violated any of the above responsibilities or engaged in activities that could harm our website or users.
4. Availability and Service Interruptions
We strive to ensure that our website and services are available at all times. However, we do not guarantee uninterrupted access to the website and services. Scheduled maintenance, technical issues, or unforeseen events may cause temporary service interruptions. We will make every effort to notify users of any planned downtime in advance.
5. Limitation of Liability
Our services are provided "as is" without any warranties, whether express or implied. While we aim to deliver high-quality conversions, we cannot guarantee the accuracy, reliability, or suitability of the results for any specific purpose.
We are not liable for any loss, damage, or inconvenience resulting from:
- Service interruptions or downtime
- Corrupted or incomplete file conversions
- Damage to or loss of data during file upload or download
- Any misuse of the services by users
6. Data Privacy and Security
We respect your privacy and take data security seriously. All files uploaded to our platform are processed securely and are deleted from our servers within a reasonable timeframe after conversion. Please review our Privacy Policy for detailed information on how we handle your data.
7. Third-Party Services and Links
Our website may include links to third-party websites or services that are not operated by us. These third-party sites have their own terms and privacy policies, and we are not responsible for their content or practices. You are encouraged to review the terms of any third-party site before interacting with them.
8. Changes to Our Services
We may update or modify our services from time to time, including the types of files supported or the introduction of new features. We reserve the right to make these changes without prior notice, but we will strive to inform users of any significant updates.
9. Contact Us
If you have any questions or concerns about this Services Policy or the services we offer, please contact us at:
- Email: freefilesconverter@gmail.com
- Phone: (+27)73-868-4070
We are committed to providing a high-quality and reliable platform for all your file conversion needs.